Our Policies
To ensure the highest level of care for every pet and maintain a reliable schedule for our clients, the following policies apply to all services provided by Scallywag Pet Services LLC.
These policies help us deliver consistent, professional care while respecting the time and needs of every client and pet in our care.
What to Expect on your first visit
At Scallywag Pet Services, your pet’s comfort and routine come first. Here’s what you can expect when services begin:
Before the First Visit
-
A complimentary meet-and-greet to review routines and access
-
Completed the intake form and service agreement
-
Access details confirmed (keys, lockbox, or entry instructions)
During the Visit
-
Care provided exactly as discussed
-
Walks tailored to your dog’s pace and preferences
-
Fresh water, feeding, medications, or litter care as requested
-
Safety checks and plenty of attention
After the Visit
-
A detailed visit report through Time To Pet
-
Photos and notes so you know how everything went
-
Clear communication if anything unusual comes up
You’ll always know how your pet’s adventure went — even when you’re away.